Shipping policy
Shipping Policy
Last updated: March 31, 2026
We craft each pair of Lunar Stride slippers with care, and we ship them with the same attention so they reach your home ready to bring warmth, support, and blissful relaxation.
Processing Time
All orders are processed within 1–3 business days (Monday–Friday, excluding holidays) after payment confirmation.
Shipping Times
- Domestic (United States): 3–7 business days after processing
- International: 7–14 business days after processing (may vary by destination and customs clearance)
These are estimates only. Actual delivery times may be affected by carrier schedules, weather, or other unforeseen events.
Shipping Costs
We offer simple and transparent shipping rates:
- Free Shipping on all orders $60 USD and above
- $4.99 USD flat shipping fee on orders below $60 USD
Shipping fees are calculated automatically at checkout based on your order total.
International Orders
International customers may be responsible for additional customs duties, taxes, or import fees imposed by their local authorities. These charges are not included in the order total or shipping cost and must be paid by the recipient.
Order Tracking
You will receive a tracking number via email as soon as your package ships. Track your cozy delivery anytime.
Questions or Delays
If you have any questions about shipping, or if your order hasn’t arrived within the expected window, please contact us at service@lunarstride.com with your order number. We’re happy to assist and ensure your Lunar Stride experience remains comfortable from start to finish.
At Lunar Stride, we don’t just ship slippers — we deliver comfort straight to your doorstep.